Shipping policy
NEED HELP WITH YOUR RETURN?
Contact the Supa Mega Foods team by contact info@supamegafoods.com Monday through Friday between the hours of 7:00am and 6:00pm Pacific Standard Time. We will gladly provide you with our return address, so as not to waste any materials, and a return confirmation number. This is an easy and effortless process.
100% NO-RISK PROMISE.
Order right now with confidence. Try out your Supa Mega Foods ‘Product’ for 60 days and if it doesn't work for you, you'll get your money back! There is absolutely no-risk in giving it a try. Even if you just don't like the flavor, you can get your money back! Supa Mega Foods strives to keep you totally fulfilled and gratified, which is why we offer a 60-day, money back guarantee. If at any point you decide it’s not the most nutritious, delicious superfood mix on the planet, remember your Supa Mega Foods ‘Product’ is protected by the highest standard 100% money-back guarantee. Just send us the bottle and we’ll refund you to the last penny (less return shipping), no questions asked.
Within 60 days, if you are unhappy and would like a refund for your Supa Mega Foods ‘Product’, here’s exactly what to do: Contact the Supa Mega Foods team by contacting info@supamegafoods.com Monday through Friday between the hours of 7:00am and 6:00pm Pacific Standard Time. We will gladly provide you with our return address, so as not to waste any materials. This is an easy and effortless process. Return the canister, the Supa Mega Foods invoice that received, and the confirmation number you have been assigned. See above to get your return label. We do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the canister within 60 days from the date of original purchase for the refund to be valid.
We will refund your entire order, excluding return shipping costs, as long as all bottles purchased are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.
All matters regarding returns of Supa Mega Foods Products must be conducted with place of purchase (Supa Mega Foodsshop.com, Supa Mega Foods authorized reseller, ect). Returning an Supa Mega Foods ‘Product’ without complying with our policy, or returning a Product absent the protections afforded by Supa Mega Foods as the retailer, or the protections conferred contractually to participants in the Supa Mega Foods Authorized Reseller program will unfortunately deem your transaction non-refundable. Supa Mega Foods defines ‘Product’ for the purpose of this policy as the sum of the following parts:
- Supa Mega Foods physical products (sealed bottles/containers containing unaltered Supa Mega Foods product)
- Supa Mega Foods digital or marketing materials prescribed for distribution with the physical Supa Mega Foods products, and
- Warranty protections held by Supa Mega Foods as the retailer or conferred by Supa Mega Foods in contractual agreement to authorized resellers.
Products not containing the sum of its parts (products purchased from unauthorized resellers, who by definition, operate with no warranty protections that Supa Mega Foods is contractually bound to honor for example) are defined by Supa Mega Foods policy as ‘materially different’ from Supa Mega Foods products sold to end users (customers) by Supa Mega Foods or participants in Supa Mega Foods’s authorized reseller program, and thus are not authorized for resell. Products resold by persons, parties or entities, not granted warranty protections in a mutual agreement with Supa Mega Foods under Supa Mega Foods’s Authorized Reseller Program are not authorized for reimbursement in the event of return under this policy. Warranty protections as granted by Supa Mega Foods to authorized resellers cannot be purchased or transferred, and are held exclusively by Supa Mega Foods, except as conferred through mutual agreement between Supa Mega Foods and participants in Supa Mega Foods’s Authorized Reseller Program.